Firehouse Subs

Kymberly Fritz

5.0a month ago

Recently placed a very large order (16 subs and one salad) with several customizations. We were super impressed. Everything was accurate and delicious and was ready and hot right on time. We would order from here for team meetings again in the future. Thank you!

Tegwin Case

2.03 months ago

I ordered my favorite sandwich, the medium New York steamer. The sandwich was a little messy when it came. Was very disappointed that the Corned beef was mostly fat, and what little meat that was there extremely tough. Maybe trim some of the fat and tendons off the meat before adding it to the sandwich

Kate Krenke

1.03 months ago

I ordered delivery from this location. There were missing items from my order and the sandwich had barely anything on it. The tiniest bit of lettuce was on it. No pickle on the side when I had that in my order. First time ordering from this place and going to be the last time. Disappointing.

Cole S

4.06 months ago

Food tasted great. Would have been too expensive though without a coupon. This was my second time and I noticed two things. The subs seem to be pretty messy to eat by hand. I think the subs shouldn't be cut all the way through to help. Another thing is they surprisingly had probably one of the best French fries! -A large order should have double the sauce though!

Matt Jahnke-Home

1.012 months ago

I visited on 9/3/2025 at about 5:45pm at the shop on Fish Hatchery Rd. near the Beltline Highway in Madison WI I have an allergy to chicken and turkey. I know it's a rare allergy and I have some patience with people who don't get it. I would still go to this restaurant because they have good sandwiches. I want to say that at the get-go. They do have very good sandwiches. However, I went there today and I asked the guy at the order station if there's any chicken or turkey in the salami or pepperoni. I had to ask about nine different ways and he couldn't answer my question. He just said they come in a big sleeve of meat and we have no idea what's in them. I don't believe that. I think they come in boxes and then the sleeves are in the boxes and on the boxes are labels. Any kind of decent customer service would involve the guy saying I'm not sure but let me check and then running back to the cooler and check in the label on the box. That's not that big of a deal. I'm not asking for the moon, just what ingredients are in the salami. I ended up having to order something I didn't want because I was hungry and I did not have the patience to continue this conversation that was going nowhere.This restaurant has good recipes and good food, but the customer service is quite lackluster.