DQ Grill & Chill

Dyshaun McDaniel

1.03 months ago

I ordered a 6-piece Flamethrowers with a large fry, a free small milkshake, another 3-piece chicken tender meal with fries, and a cherry-dipped cone. When I got home and was ready to eat, I realized the “ranch” I ordered was actually congealed, even though it’s supposed to be homemade. Also, the 6-piece Flamethrowers only came with four tenders and two plain tenders that I didn’t order. On top of that, the “large” fry was basically a small fry. I tried calling THREE TIMES and nobody answered. Then I tried going on the website, and that didn’t work either. This is ridiculous. I’ve never left a bad review in my life, and I wasn’t planning to until they ignored my calls and their website didn’t even work. I don’t know who the manager is there, but they seriously need to get it together.

Bryanna Rucinski

1.04 months ago

My husband and I used to love coming here. We usually share a large blizzard taking it home to enjoy. The last 3+ visits, the bottom half of the blizzard is pure vanilla soft serve, no toppings mixed in it. Unfortunately not worth the price of it anymore when only half of what you paid for is what you order. Will not be coming again to this location. Since they refused to make it right with a remake.

Jenny

4.05 months ago

This place isn't bad for a quick bite to eat. It's pretty small inside with not a whole lot of tables. Probably better to grab a to-go dinner and head out. They have a humongous frozen bakery selection freezer inside. You can definitely get cakes and ready-made treats here very quickly. The service isn't bad, it's just a tad bit slow. As long as you're not in a hurry this is a great place to stop in and eat.

Claire

1.07 months ago

I picked up an ice cream cake from this location and it had a hair in it. When I called it in the manager accused me of lying. The service was just as disgusting as the long hair I found embedded in my birthday cake.

Brandon Jakubik

5.0a year ago

We popped into the Dairy Queen in Fitchburg today for a quick ice cream stop and walked out smiling. The staff greeted us right away with a genuine, friendly hello and had our order started almost instantly. Our Blizzards were blended just right, with mix-ins in every spoonful and that perfect creamy texture that makes you slow down and enjoy it. Even with other customers coming in, the team kept things moving while still making each person feel like they mattered. It was quick, it was easy, and it was the kind of visit that reminds you why a simple ice cream run can turn into the best part of your day.