Pizza Hut

Diane Espino

5.03 months ago

I honestly don’t understand why this location has such bad reviews. At first we were scared to order from here because of all the one star reviews but we had a really good experience. The pizza was good and the guy at the counter was really nice. Honestly I think even with any little dissatisfaction people immediately go for the one star. Will be ordering from here again 🙂

Chris Han

1.03 months ago

I've had multiple bad delivery experiences from this location. The first time all of the toppings had slid off of the pizza like someone decided to store it vertically or something. The second time I waited almost an hour and a half just to receive the wrong pizza. Definitely avoid delivery from here.

Jacob Musha

5.04 months ago

I don't leave many reviews, but felt like I should after seeing all the bad ones for this place. I've been here a few times (carryout) and only had good experiences. My orders were ready when the online tracker said they would be. Nice friendly staff. Hopefully they corrected the issues other people experienced.

Cobo1023

1.06 months ago

I ordered using the app. I went 20 minutes after my pickup time since this place is usually busy. Apparently they gave my order to a dasher. They said they need to remake my order. Again, I purposely came to pickup late since they are busy. I was not going to wait another 20 minutes so I said I want my refund. Manager did not apologize and said he will put credit to my account. I said no and the manager gave me cash when I ordered through an app. I had to ask why he isn’t putting the refund back to my card. He said the system will not allow that. After that, he just gave me cash for my refund. Again, no apology for their mistake. I asked him why there is no apology then he said was he was going to. He had 2 minutes to do so but he did not. Also, since this is their fault, he should have apologized at first. They messed up 2 orders, mine and to place dasher took my food to. Not ordering from this location.

Alyssa Carrillo

1.07 months ago

I just went to pick up food we had ordered online this past weekend. I know for game days the wait is usually longer than the website says (and this was the last packers-bears game, so I expected it to be busy). I’m not upset about the wait, however they should do something online that has a more realistic number instead of always 15 minutes. This visit was insane. I went in at 6:30 at my pickup time. The game was at 7, so it was pretty full. There was 2 people at the front, both younger girls maybe around 16-20 y/o. I think around 6:45 one of them left, and the rest of the crew in the back (about 8 people, also 16-18ish looking) commented that the girls shift was done at 7 and they don’t know why she left. Now the other girl at the front was having a hard time keeping up, but she was very kind despite the way customers kept talking to her. **Her name was Chloe and she said she was from the Baraboo location originally, but came by to help since it was a short-staffed store.** she was the only good part of this entire visit. The manager, clearly much older than the kids in the back, got overwhelmed I guess and started yelling and swearing at the kids saying things I hope no kids have to hear from an adult again. That is insane language to use towards kids, let alone your team and coworkers. (Now, I do not have any proof but my eyes, but..) This green/blue haired grown woman then pushes one of the kids in the back on her way out. Other workers were crying, others were angry and yelling back, but then they all left??? The only person who remained was Chloe at the front and she was trying her best. She gave everyone whatever food was already ready, and recommended people to call back the following day to try and get refunds, as she couldn’t do them herself. She came to help this store and had to be berated by management and thrown to the wolves. Absolutely insane behavior by the manager. I understand getting overwhelmed, but that’s not appropriate behavior whatsoeve