Dunkin'

Kristy S

4.02 months ago

Love my DD coffee, but I might be outgrowing the donuts. Only two people working & with a busy drive-thru, they were able to get my coffee & cup of water quickly. After sitting outside to drink my coffee, I grabbed donuts for my host.

Jack's Film Orchard

4.03 months ago

I used to know a few people here. No idea if they're working there now still but they are the most coolest people I've met and if I ever move back to Wisconsin I hope to say hello again. I miss them. I don't know if Manny or Gerald see this but if you know who this is I hope to see you guys again one day.

Brandelyn Hatcher

1.04 months ago

First I sat and waited for my order to be taken for a good 5-7 minutes. Second I ordered a drink with less ice and had way less than I large cup of coffee! I have been to many dunkins and never experienced bad customer service or a drink that was not full! I will never be back to this location.

Tom S

5.08 months ago

Time to make the donuts”? Oh, they made them, but Manny made the morning. Not sure what’s going on with some of the other reviews, but here’s my pro tip: get in early. I walked in on a wintery morning expecting the usual half‑awake shuffle, and instead got full‑blown customer‑service high energy, bright, upbeat, and powered by pure Dunkin’ spirit and maybe a bit caffeine. 😏 Manny was holding down the fort while a bit short‑handed, but you’d never know it. The guy had the positivity of a retro commercial jingle and the attention of someone who genuinely wants your day to start right. Honestly, it made the whole trip worthwhile. Keep up the great work and hey, if you really want to bring back that vintage Dunkin’ magic, maybe toss a few chocolate‑glazed munchkins into the lineup. Because some of us still believe in donut‑shaped joy.

Bridget Harrell

1.0a year ago

Well I haven't had Dunkin donuts in few years.. so March 27,2025.. THE STAFF WAS TERRIBLE... I don't know names due to the fact I DOD NOT SEE BADGES.. The young man with dark hair... Waited on me... He was not HAPPY HE WAS DRY... NOT WELCOMING AT ALL.. .. so I ordered and as you can see ... As you can see it's BURNT UP.. ICED COFFEE IS NASTY... THERE WAS 3 OTHER EMPLOYEES..So I ASSUMED... THE LADY WITH THE BROWN PANTS WAS THE MANAGER (African American lady).. ... Put my COFFEE WAS IN THE SECTION WHERE IT STATED " DELIVERY".. NOW HOW DID I KNOW THAT .. so she picks up the DRINK AND READ IT BACK TOE LIKE IM THE " DUMB" ONE... I said HOW THE HELL WAS I SUPPOSE TO KNOW THAT WHEN IT WAS SITTING IN "DELIVERY".. AND LAST ... I WALKES THERE .. SO WHEN THEY HANDED ME MY " DISCUSTING" FOOD. I HAD TO SCREAM DAMN NEAR AT THEM TO GET SOMEONE ATTENTION.. . I finally asked could I get a bag that has a handle due to the fact that I did WALK THERE . AND THE HEAVIER SET (African American lady " said NO .. so I asked so I can't have a bag that was sitting up there IN FRONT OF ME . SHE TOLD ME THOSE WHERE FOR SOMETHING.... the employees are TERRIBLE..... And there was MAN STANDING THERE WAITING TO BE WAITED ON..... AND YOUR SERVICE THERE WAS SO BAD AND HE HAD WAITED THERE MORN THEN 5 MIN... WITH NO ONE AT THE COUNTER.. THIS IS DUNKING DONUTS ON PARK AT ... UN MADISON WI.... I WILL NEVER GO BACK .. SEEMS LIKE THE EMPLOYEES THERE NEED A REFRESHER COURSE IN CUSTOMER SERVICE... BECAUSE IF THIS CONTINUES DUNKING WITH NOT BE OPEN . companies forget . WITHOUT US .... THEY MAKE NO MONEY.. THAT MEAN THEY CANT PAY THESE PATHETIC EMPLOYEES THAT THEY HIRE... (message 🤣)